Credit Balances and Refunds

Requesting Refunds from a Credit Balance

When a student has a credit balance on their account following the add/drop period of the semester, they can request to withdraw that money in the form of direct deposit or a check. To do so, the student must complete an online Refund Request Form.

Please note that once your refund request is submitted, it may take 1–2 weeks to process.

We recommend choosing direct deposit for your refund. Direct deposit refunds are processed on Tuesdays and Thursdays each week unless otherwise noted. Once processed, it may take 1–2 business days for the funds to appear on the registered bank account. Please note that to receive a refund via direct deposit you must be enrolled in eRefund on Transact. Checks are also cut on Thursdays unless otherwise noted.

Any credit balance remaining on the student's account will be carried forward to the following semester.

Applying Student Account Credit to Deposits

If you have a credit balance on your student account and would like to use part of it towards a Pre-Registration, Housing and/or Global Education deposit, you may do so by completing the following form: Hold Credit for Deposit Request

Using Your Student Account Credit at the Bookstore

If you have a credit on your student account, you may have the option to use a portion of those funds at the campus bookstore. This is not additional funding—any purchases made are charged back to your student account and will reduce your available credit or create a balance due.

Please note that using your credit at the bookstore is optional. If you choose not to use it, the full amount remains on your account and can be applied toward future charges or refunded based on institutional policy. Bookstore notifications about “expiration” refer only to the purchasing window and do not mean your student account credit will be lost.