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Health Center FAQs

What should a student do if they get sick? 
Learning to implement self-care is an important part of being a responsible health care consumer and understanding when it’s appropriate to seek medical care. We strongly encourage students to utilize our available self-care resources; these resources are for self-limited illnesses (conditions that are healed by the body’s immune system and can be treated at home or in the residence hall without seeing a medical provider). Click here for helpful information to determine whether you are suffering from a cold or the flu!

How many medical providers are on staff?
We have three part-time medical providers on staff: one physician and two nurse practitioners. In addition, we have two registered nurses.

What if a student isn't sure if they need to make an appointment to see a medical provider?
Students may call the Health Center at 978-867-4300 to speak with a Registered Nurse to help determine the best course of care for a medical problem.

What if a student needs to see a medical provider when you are not open?
If your medical situation is a true EMERGENCY, call Campus Police EMERGENCY line (978-867-3333) for immediate response; or call 911 if you are off campus.

If you are not having an emergency, we suggest utilizing one of our local urgent care centers: 

If a student does not have a car, do you provide transportation? 
We do not provide transportation. We suggest students utilize the public transit system when available, ask your RA, RD or a friend for a ride. There are two ZipCars available on campus; call a cab or Uber. 

If a student is hospitalized, how will their parents/families be notified?
If a student is hospitalized and able to communicate with hospital staff, then the student determines who is notified and has access to their medical information.

If a student is hospitalized and unable to communicate with hospital staff then the hospital will contact the Gordon College Campus Police who will, in turn, contact their parents/family.  

Can students get their lab work done at the Health Center? 
Yes, students must provide a copy of the lab order from the requesting provider, verify test availability with the Health Center, and make an appointment to have the lab work done. Lab specimens are collected here, then sent to the lab at Beverly Hospital for processing. The hospital will bill the insurance company with information that is provided by the student. If none is submitted, the student will receive the bill directly from the Hospital. All results will be faxed to the ordering medical provider. 

Do you offer flu shots for students?
Absolutely! Click here for full information on the flu vaccine and helpful seasonal flu information.

Our supply is usually delivered early in September; a notice will be posted on the website when we are ready to give them. We purchase the vaccine directly from the manufacturer so the cost to the student varies from year to year. Based on current information, we expect the cost to be $20 or less for the 2017-18 flu season. Students may request a receipt to submit for health insurance reimbursement.  

Do you administer allergy shots?
Unfortunately, we do not administer allergy shots as this is considered an area of specialty. We suggest that you contact the office below to see how they might assist you.

Asthma and Allergy Affiliates
80 Lindall St.
Danvers, MA  01923
T:  978-777-0970
F:  978-762-8589

If a student has a life-threatening allergy, what do they need to do?
For students with life-threatening allergies, we recommend that students do the following:

  1. First and foremost, please be sure to list ALL KNOWN ALLERGIES and their severity on the Medical Questionnaire! 
  2. Carry your self-administered epinephrine (if you have one) with you at all times. 
  3. Contact the office of Student Life for appropriate accommodations.
  4. Wear a medical alert bracelet or necklace. 

If a student has a chronic condition (Diabetes, Crohn's, etc.) can you be their health care provider and help them manage their condition?
We are able to manage routine illness and injury regardless of chronic conditions. However, if the chronic condition complicates the situation, a student may need to consult with a specialist in the community; we can help make the referral. 

If you have a chronic medical condition, we strongly recommend having a referral made in advance from your local medical provider in the event that a student needs to be seen immediately for their condition. The college has entered into a collaborative relationship with one of the local medical groups to provide primary and/or specialty care as needed. You may call:

Harvard Vanguard Medical Associates

Or, one of our Local Referral Resources.

Do you provide nutrition counseling?
We do not have a Registered Dietician on staff but we are able to refer to local offices to help students manage chronic conditions that require nutritional attention. Click here for local Nutrionists.

How do I request academic accommodations for my chronic condition?
Please contact the Academic Support Center at x4743 to request an appointment to discuss academic accommodations.

How do I request housing accommodations for my chronic condition?
Contact the Office of Student Life at x4263 for housing accommodations.

Do you offer mental health or counseling services?
The Health Center works closely with the Counseling Center in monitoring physical symptoms that often accompany mental health diagnoses. Additionally, the physician and nurse practitioners will complete an evaluation for appropriate medication to assist in the treatment of the student’s particular condition.

When medication is prescribed, the student is seen at least once a week in the HC to monitor the effectiveness of that medication as well as any side effects that the student may be experiencing. 

The Counseling Center provides the following:

  • Short-term individual psychotherapy
  • Mental health assessments
  • Medication management referrals
  • Couples psychotherapy
  • Referrals to on-campus resources and off-campus professionals
  • Consultation to faculty, staff, students and administration
  • Information on topics designed to enhance mental health and emotional well-being.

The Counseling Center provides off-campus referrals for:

  • Long-term, intensive psychotherapy
  • Long-term treatment for eating disorders, chronic mental illness, trauma or addiction.

What should I do if I have been sexually assaulted?
1. Seek safety. Make sure you are in a safe place with safe people.
2. Get support. Seek out someone you trust in whom you can confide.
3. Preserve evidence. If you think you want evidence collected, do not bathe or shower, brush your teeth or go the bathroom. You will want to go directly to the ER where they will go through the important process of caring for you and preserving evidence. Do not change your clothes (if you already have, put your clothes in a clean paper bag such as a grocery store bag and bring them with you to the ER). 
4. Seek medical attention. Go the the ER at Beverly Hospital 978-922-3000 x3700. If you would like someone to go with you to the hospital, call your RA, a friend, or the Gordon Police at 978-867-3333. 

Please click here for complete information on what to do if you or a friend have been sexually assaulted. You are not alone. 

If the Immunization Form is submitted late, what happens?
A hold and a $50 fine may be placed on any student account who is missing all or part of the required immunizations and TB Screening prior to move-in day. This means they will not be able to add any classes to their schedule and they will have to pay a $50 fee to the cashier (in Student Financial Services Office in MacDonald Hall).

What is considered an official immunization record?
An official immunization record may be any of the following as long as it contains the same immunizations required by the Commonwealth of Massachusetts:

  • Printout from a medical provider
  • High school immunization records
  • Immunization records from previously attended colleges and universities
  • Military immunization records
  • International official immunization book "yellow book"

Where can a student get their immunizations?

  • Medical provider's office or Medical Day Care Center at Beverly Hospital
  • Most urgent care centers
  • Health departments
  • Some pharmacies

What if a student cannot get a physical until after the deadline for the Immunization Form, what should they do?
We will accept a physical that has been done within the last 12 months, except for those students who will be participating in competitive athletics.  NCAA requires a physical within the past 6 months for participation.

Is there a waiver for parents/families to have access to their student's medical records? 
We are unable to grant blanket access to a student’s medical records. It is up to the student to decide who has access to their medical records. This is consistent with federal security and privacy regulations.

Near the bottom of page 1 of the Medical Questionnaire, you will find a place for the student to sign and release medical information to the listed parents/guardians and emergency contacts.

What should a student do about obtaining their prescription medications?
Talk with your local prescribing provider about creating a treatment plan to obtain prescriptions while away at school. Parents/families may need to mail the medication if they do not plan on seeing their student for some time.

If a student is on prescribed medications, will you keep them at the Health Center or do they have lock boxes in the residence halls?
Students are responsible for keeping their own medications. We recommend they bring a lock box with them if they are on medications that could be abused (including controlled substances such as Adderall, Concerta et al).

Where can a student obtain ADD/HD medication

  • The student may take their written prescription to a local pharmacy. There is limited shuttle service to a local pharmacy.
  • Parents/Families may choose to send the written prescription or medication directly to the student.
  • A prescription may be requested for existing prescriptions when documentation of that medication is provided in the student’s medical record. The student will be expected to sign a contract as stated in the Controlled Substances Policy.

Do you take insurance?
No. Some of our services have nominal fees, but we do our best to keep our costs to a minimum. If a billed amount will create financial hardship, the student may speak to the Health Center staff to request that the fee be waived. Students may request a receipt for possible health insurance reimbursement. Reimbursement policies vary greatly, please contact your health insurance carrier to determine what is covered.

Student accounts are billed within 72 hours of the time of their visit.  

$20        Office visit per episode of illness/injury; follow-up visits for the same episode are no charge.

Cash or Check are required for the following vaccinations:

$20        Flu shots
$10        TB Test
$35        Hep A
$35        Hep B
$35        Tdap
$65        Typhim
$0          Td booster (no charge for booster)

If you don't take insurance, then why does a student have to provide a copy of their health insurance card?
The information on the insurance card is needed in the event that the student should have to go to the emergency department, urgent care or referred to a specialist.