Cashnet Instructions for Graduate Students

view cashnet screenshot

Student Financial Services uses an online billing and payment system called CASHNet. CASHNet allows students (and individuals they add as authorized payors!) to:

  • View account balances and recent activity
  • Make online payments
  • Enroll in a payment plan
  • Access electronic bills

With the introduction of a new system there are always questions. Allow us to answer some of them for you here. If you are unable to find the answer to your question, please do not hesitate to e-mail our office at and we would be happy to assist you.

Accessing CASHNet

How to log on to CASHNet as a student:
To access CASHNet, log into your student account at

  • Username: firstname.lastname
  • Password: consistent with the password for your Blackboard and Gordon e-mail account
    Questions regarding student passwords can be directed to CTS at 978.867.4500

Once logged in to, click on ‘CASHNet’ under ‘Quick Links’ in the left-hand menu.

How to give a parent/authorized payor access to CASHNet:

  • After logging in, in the lower left-hand corner there will be a Parent/Authorized Payor box. Click on “Add New.”
  • Complete the online form and click “Ok.”
  • This will send an e-mail containing your authorized payor’s login information to the e-mail address you provided for them.

Logging on to CASHNet as a parent/authorized payor:
In order to gain access to CASHNet, the student must initially add you as an parent/authorized payor as outlined above. This is a very brief process. If you have already been given access by the student, login at:

What a parent/authorized payor should do if they forgot their password:
Please note that our office is unable to retrieve passwords. However, there is hope! Here are two alternative options:

  • Navigate to the page where you normally login and click on “forgot password”. CASHNet will have you answer a security question that you initially set up when logging in (note: the answer to this question is “case sensitive”, meaning it needs to match the upper and lower case letters you originally answered with). This will generate a new password, which will be sent to your email address.
  • Have the student reset your password. To do this, the student would login to their own CASHNet homepage and click on “edit” next to your name under Parent/Authorized Payor. On the edit screen they would click “Reset Password”. This will send a new password to your e-mail address.

Making Payments in CASHNet

How to make a payment using CASHNet:
After logging into CASHNet, click “Make a Payment.” Enter the appropriate amount, add to cart and select “Checkout.” Follow the steps as instructed. For information regarding paying with foreign currency or a debit card, please see below.

Information on using a debit card to make an online payment:
CASHNet will allow payments to be made with a debit card, however, the same fee of 2.75% will be assessed as if you used a credit card. There is a no-fee option for paying with your checking account online, however! To take advantage of this, select “Pay with new checking account (no fee)” when asked to choose a payment option. The payment will immediately be reflected on the student’s account.

Making a payment with foreign currency:
We are no longer able to accept wire payments the way we have traditionally done so in the past. The option to pay by wire is still available, however it is done so through CASHNet. To make a wire payment, choose “Click here to make a payment,” add the appropriate amount to your shopping cart, click “Checkout” and then select “Pay with Foreign Currency”. This will walk you through the necessary steps to complete your payment.

Paying by paper check:
We do still accept payments via check. As always, please remember to put the student’s name and ID number in the memo line. Also note that we do encourage payment with your checking account electronically on CASHNet, as this eliminates the lag time of snail mail and the processing time of manually applying the check to your payment plan.

Enrolling in a Payment Plan

How to enroll in a payment plan (must be done via CASHNet):
Please note that we no longer accept paper payment plan enrollments. To enroll in a payment plan, log on to CASHNet. On the homepage under “Installment Payment Plans” click on “Enroll in (ex: Winter/Spring) Payment Plan”, enter the amount you would like to finance, and click 'Continue'. To complete your enrollment into the Payment Plan, accept the terms on the following page.

*Please note that the amount to be financed can be larger than the current balance on your account if you have not yet been billed for all courses.

Billing Information in CASHNet

Students will receive one paper invoice per term. All subsequent bills will be posted electronically. Especially for this reason, is important that students grant bill payors access to CASHNet.

CASHNet also gives you the option to see a list of recent transactions in real-time by choosing “Click here to view your recent account activity."