CASHNet Instructions

Accessing CASHNet

How to log on to CASHNet as a student:
To access CASHNet, log into your My.Gordon.edu account and click on ‘CASHNet’ under ‘Quick Links’ in the left-hand menu.

How to give a parent/authorized payor access to CASHNet:

• After logging in, in the lower left-hand corner there will be a Parent/Authorized Payor box. Click on “Add New.”
• Complete the online form and click “Ok.”
• This will send an email containing your parent’s login information to the email address you provided for them.

Logging on to CASHNet as a parent:
In order to gain access to CASHNet, your student must initially add you as an parent/authorized payor as outlined above. This is a very brief process. If you have already been given access by your student, login at: http://commerce.cashnet.com/gordonpay

Trouble logging in?
Students: If you are having trouble accessing CASHNet through your My.Gordon.edu account, please contact CTS at 978-867-4500 or cts@gordon.edu.
Parents: If you are having trouble logging in to CASHNet, please review the following:

• Are you logging in at the correct location?
  Parents and authorized payors login at: http://commerce.cashnet.com/gordonpay
• Are you using the correct username in the Parent/Authorized Payor field?
  Please note that your username is not your email address. It is the specific username that your student typed into the "Parent/Authorized Payor" field while adding you to CASHNet originally. If you cannot remember what it is, have your student retrieve it by logging into CASHNet and clicking on "Edit" next to your name / profile.
• Forgot your password?
  Please note that our office is unable to retrieve passwords. However, there are two alternative options:
  • Navigate to the page where you normally login and click on “forgot password”. CASHNet will have you answer a security question that you initially set up when logging in (note: the answer to this question is “case sensitive”, meaning it needs to match the upper and lower case letters you originally answered with). This will generate a new password, which will be sent to your email address.
  • Have the student reset your password. To do this, the student should log in to their own CASHNet homepage and click on “Edit” next to your name under the Parent/Authorized Payor section. On the edit screen they should click “Reset Password”. This will send a new password to your email address.

Making Payments in CASHNet

How to make a payment using CASHNet:
After logging into CASHNet, click “Make a Payment.” Enter the appropriate amount, add to cart and select “Checkout.” Follow the steps as instructed. For information regarding paying with foreign currency or a debit card, please see below.

How to use a debit card to make an online payment:
CASHNet will allow payments to be made with a debit card. However, the same fee of 2.75% will be assessed as if you used a credit card. There is a no-fee option for paying with your checking account online, however! To take advantage of this, select “Pay with new checking account (no fee)” when asked to choose a payment option. The payment will immediately be reflected on the student’s account.

How to pay a deposit through CASHNet:
CASHNet provides the option of paying several types of deposits online, including Pre-Registration and Housing deposits for the upcoming academic year, and Global Education deposits. Once logged in (see "Accessing CASHNet" above), choose "Make a deposit" underneath "Click here to make a payment." This will bring you to a list of deposits; select the appropriate one to add to your shopping cart. If you need to pay more than one deposit, choose "Continue Shopping" and then "Deposits" on the right-hand side. Repeat until all appropriate deposits are in your shopping cart and "Checkout."

Making a payment with foreign currency:
We are no longer able to accept wire payments the way we have traditionally done in the past. The option to pay by wire is still available; however, it is done through CASHNet. To make a wire payment, choose “Click here to make a payment,” add the appropriate amount to your shopping cart, click “Checkout,” then select “Pay with Foreign Currency”. This will walk you through the necessary steps to complete your payment.

Paying by paper check:
We still accept payments via check. As always, please remember to put your student’s name and ID number in the memo line. Also note that we do encourage payment with your checking account electronically on CASHNet, as this eliminates the lag time of snail mail and the processing time of manually applying the check to your payment plan.

Enrolling in a Payment Plan

How to enroll in a payment plan (must be done via CASHNet):
Please note that we no longer accept paper payment plan enrollments. To enroll in a payment plan, log on to CASHNet. On the homepage under “Installment Payment Plans” click on “Enroll in (Spring or Fall) Payment Plan” and accept the terms on the following page.

If you know you wish to be enrolled in a payment plan, it is important to enroll before the semester’s first payment due date. Doing so will ensure an accurate division of payments, and payment will not be required at the time of enrollment. If you encounter any issues in the enrollment process, please contact our office at sfs@gordon.edu.

Billing Information in CASHNet

The first bill for both the Fall and Spring semesters will be sent in the mail. All subsequent bills will be posted electronically. Especially for this reason, it is important that students grant bill payors access to CASHNet.

CASHNet also gives you the option to see a list of recent transactions in real-time by choosing “Click here to view your recent account activity."