The mission of the Highland Express is to provide Gordon students with safe, fun, local access to shopping, activities and travel in a reliable, efficient way in the local community of Hamilton / Wenham and the greater Boston area.
The onDemand Highland Express schedule will start on Friday, September 1 and will run every Friday, Saturday & Sunday when undergraduate classes are in session.
Service changes due to weather or unforeseen circumstances are posted on our Facebook and Twitter pages.
onDemand Operating Hours
|3 p.m.–11 p.m.||10 a.m.–11 p.m.||
3 p.m.–10 p.m.
Learn more about the onDemand Service
The onDemand service from the Highland Express will run during the times listed above. During the operational hours, the Gordon Community can request a ride to various locations within our service area by using their smartphone or by calling the Gordon Operator at 978-867-4000 (who can enter the onDemand ride into the Highland Express system). Check out the video tutorial below on how the onDemand service works!
Rules of the Road:
1) Standardized pickup and drop-off locations for:
Please request rides to and from these locations to streamline the local shuttle service. For other locations, find pickup and drop-off locations easily accessible and safe for our vans and drivers
2) Highland Express drivers will wait up to 5 minutes at the designated pickup locations. Please request rides when you are prepared to depart and are in the pickup location.
3) The Highland Express is a Gordon College service; riders should present their Gordon College ID when riding the van. Guests, visitors and families may ride the Highland Express as long as one person with a Gordon College ID is present in the party.
4) When using the TransLoc Rider app, type your pick up and drop off addresses instead of using the drag-drop pins. This will help to optimize the transportation route, getting to you and others faster. For example, when requesting a pickup (or drop off) at Gordon College, search for Gordon College and select "Gordon College (Pickup in Chapel Loop)" as the location.
Frequently asked questions:
Q1) I have been waiting a while and am not sure if my request was received, should I cancel and re-request?
A1) If you are worried about your request, do not cancel and re-request as this will put you to the bottom of the request list and will cause you to wait even longer.
Q2) I do not have a phone, how can I book a ride on Highland onDemand?
A2) If you do not have a device to download the TransLoc Rider app, you can call the Gordon College operator at 978-867-4000 and they can book a ride for you.
Q3) Can I make an advance reservation for Highland onDemand?
A3) Highland onDemand does not support advanced reservations. You need to request a ride during our operating hours (see above)
Q4) How does Highland onDemand work?
A4) Please watch the instructional video (below) for a demonstration of how Highland OnDemand works.