CTS FAQ

New Student FAQ's

How do I set up my Gordon account?
Accounts for new students are created within one week of sending in your deposit. If you are a new student and have sent in your deposit, click here to activate your account.

Which type of computer do you recommend I bring to campus?
While you are not required to have your own computer, you are strongly encouraged to purchase and bring one of Gordon's recommended laptops to campus.

What if I have problems with my computer?
If you experience any problems with your computer, you can bring it to the CTS Helpdesk for assistance. If you leave your computer with us for service, you can rent a loaner laptop for $5 per day (subject to availability). However, if your computer is one of Gordon's recommended laptops and it's still under warranty, this fee will be waived.

Are there computer labs on campus?
Gordon College has three public computer labs - two PC labs running Windows and one Mac lab running OS X. Each lab is equipped with a laser printer, scanners, Microsoft Office, web browsers, and a variety of other useful applications.

Do I need to bring a printer to campus?
It is not required that you bring a printer to campus, but it is recommended. Our computer labs are equipped with large laser printers and each student gets a small amount of “free printing quota” each semester. More printing quota can be purchased at any time from the CTS Helpdesk. Please note that access to these printers is limited to when the buildings are open and that they can be heavily used during “crunch” times. If you have a wireless printer, please click here for setup instructions.

What kind of software does Gordon provide?
Each student can get Microsoft Office (Word, Excel, PowerPoint, etc.) for Windows or Mac (OS X), as well as the latest version of Microsoft Windows. In addition, Gordon students have access to special pricing on Adobe Creative Cloud and other select software products. Click here for more information. Please note that antivirus software is required for all computers running Windows that are connected to the campus network. 

Can I get the software you provide before I arrive on campus?
As soon as you activate your Gordon account, you will be able to register and purchase software here.

Is there wireless network / Internet access on campus?
Yes. There is wireless network access in campus buildings and some of the outdoor areas central to the campus.

How do I connect to the campus network in my residence hall?
You can connect to the campus network wirelessly or with an Ethernet cable connected to a port in your room. If using Ethernet, the length you will need will depend on the residence hall you are in. The Gordon College Bookstore sells 25-foot Ethernet, as we have found these to be long enough for all residence halls. Ethernet cables of other lengths are generally available at most electronics stores.

Can I use my own wireless access point or router to campus?
No. Gordon does not allow any wireless access points or routers on campus besides those that are official and owned by the college. Connecting a wireless access point or router to the campus network can cause network problems across campus and may result in the loss of your network privileges or fines.

Is there a way to watch TV on campus?
Yes. Television programming is available to everyone on campus who is connected to the network via Ethernet. You will need to have both Java and Adobe Flash Player installed, enabled, and up-to-date. You can start watching by clicking here, and then clicking on the play button next to the words "VF InStream."


General FAQ's

Where can I buy printer points?
Each student gets a small amount of “free printing quota” each semester. Once this has been used, you can purchase more at the CTS Helpdesk or the library circulation desk in Jenks. 

What is the policy on renting a loaner?
If you leave your computer with us for service, you can rent a loaner laptop for $5 per day (subject to availability). However, if your computer is one of Gordon's recommended laptops and it's still under warranty, this fee will be waived. If you wish to borrow a loaner for an academic purpose (i.e. Gordon event, class presentation, etc.), please talk to one of the full-time staff at CTS.

Can I use my own wireless access point or router to campus?
No. Gordon does not allow any wireless access points or routers on campus besides those that are official and owned by the college. Connecting a wireless access point or router to the campus network can cause network problems across campus and may result in the loss of your network privileges or fines.


If you have any questions, please feel free to  CTS.