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Center for Technology Services

My Password

How do I create a SECURE password?

Gordon passwords must be at least 7 characters in length and must contain three out of the following four categories and cannot contain any part of your name

  • Lowercase Letters
  • Uppercase Letters
  • Numbers
  • Symbols

How do I pick a secure password?

  • Longer passwords are more secure (Gordon passwords have to be at least 7 characters in length and must be complex—see above)
  • Use unique passwords at Gordon (do not use your Gordon password on any other non-Gordon system)
  • Pick a favorite song, phrase, saying, bible verse, etc. and use the first letter of each word to make up your password and add in some numbers or symbols.
  • Example (From Les Miserables):

“At the end of the day you’re another day older”
Password: @tEotDyado191

What is an example of an insecure (bad) password?

  • Password1
  • Password123
  • Gordon13
  • Summer99
  • Asdfjkl;
  • A person, pet's name, maiden name, street you grew up on or anything you can find on social media
  • Just incrementing the number on your password (Going from Password1 to Password2)

Can I reuse previous passwords?
No, you need to pick a unique password to use at Gordon. Our system will remember the past 7 passwords and will not let you reuse them.

1. Navigate to My.Gordon.edu

If you remember your current or expiring password:

a. Log in (top left of page) - using the same username/password as your email.
b. AFTER you log in to the page, Click on "My Password" (IMPORTANT NOTE:  You need to log in PRIOR to clicking on "My Password" or you will not see the "change" option)

If you have not yet enrolled in the "Challenge Question Form", please do so at this point by selecting security questions and providing an alternate email address. This email address will be used to send you a temporary password in the event you forget your password. 

c. Proceed to change your Gordon password as prompted

If you have forgotten your password:

a. Click "My Password" from the left-hand navigation
b. Click "Forgot Password"

If you have not yet enrolled in the "Challenge Questions", you will need to stop by or call CTS during open hours and your password will be reset. CTS can be reached at 978.867.4500 or in Jenks 317.

c. Follow the prompts to change your password

2. To avoid account lockout on other devices, log in with your newly created password on any smartphones, tablets, and applications that store your old password. 

Modify GordonNET on iOS
Modify GordonNET on Android
Modify Mail on iPhone/iPad

3. Contact the Center for Technology Services Helpdesk for further assistance at 978.867.4500 or .

Faculty and Staff

  • New Faculty or Staff member? Schedule a visit with Human Resources to obtain the information needed to setup your account.
  • If you are using a personal PC or Mac or a Gordon computer that DOES NOT use your Gordon username/password to log into it, follow the instructions in the "Current Students / Alumni" section above.
  • If at all possible, we strongly encourage changing your password when on-campus. If you must change it off-campus, ensure you are connected to Gordon's VPN to reduce the number of post-change issues. 

If your password has already expired: 

I'm off campus: You will not be able to use the Gordon VPN due to the expired password. You can follow the steps under "Current Students" above, but when you return to campus, please contact the CTS Helpdesk for assistance getting your Gordon-issued computer properly synced again.

I'm on campus: You will not be able to use Gordon Wireless due to the expired password. Plug your computer into ethernet and reboot your computer and you should be prompted to change your password on next login.

If your password has not yet expired:

Gordon Owned Mac

Note: If you are off-campus, you will need to connect to Gordon's VPN prior to following these steps.

  1. Click on the APPLE menu (top left), then choose SYSTEM PREFERENCES, and then USERS and GROUPS.

  2. Click on your account and click CHANGE PASSWORD.

  3. Test the change by visiting mail.gordon.edu and log in with your full email address and newly created password.

  4. Remember, on your cell phone (and other mobile devices), you must "forget" the GordonNET connection and reconnect with your new password (see "Mobile Device Wireless Password Update" below).

Gordon Owned PC

Note: If you are off-campus, you will need to connect to Gordon's VPN prior to following these steps.

  1. Press Ctrl+Alt+Delete and click "Change a password."

  2. Enter your old password, then create and confirm a new password in the fields provided.

  3. You will receive a confirmation message showing that the attempt has been successful or that another attempt needs to be made.

  4. Test the change by visiting mail.gordon.edu and log in with your full email address and newly created password.

  5. Remember, on your cell phone (and other mobile devices), you must "forget" the GordonNET connection and reconnect with your new password (see "Mobile Device Wireless Password Update" below).

Mobile Device Wireless Password Update

To avoid account lockout on other devices, log in with your newly created password on any smartphones, tablets, and applications that store your old password. 

Modify GordonNET wireless on iOS
Modify GordonNET wireless on Android
Modify Mail on iPhone/iPad

Contact the Center for Technology Services Helpdesk for further assistance at 978.867.4500 or .